Refund Policy

Rankazo offers a Free plan with real, ongoing daily usage — you can try the actual product before ever paying. This policy covers refunds for paid plans (Basic, Standard, Pro).

First-time purchases

If you upgrade to a paid plan for the first time and it isn't right for you, contact us within 7 days of your purchase for a full refund, no questions asked. This applies once per customer.

Renewals

Subscriptions renew automatically at the end of each billing period (monthly or annual) until cancelled. Renewal charges are not refunded — cancel before your renewal date to avoid being charged for the next period. You can cancel any time from your account settings; cancelling stops future renewals but does not refund the period already paid for.

Plan changes

Upgrading to a higher plan takes effect immediately and is billed at the new plan's rate. Downgrading takes effect at the start of your next billing period — we don't issue partial refunds for the time remaining on a higher plan.

Service issues

If a real, sustained outage or bug on our end meaningfully prevented you from using a paid plan you were billed for, contact us — we'll review it and issue a prorated refund or account credit where it's warranted.

How to request a refund

Email support@rankazo.com with your account email and the reason for your request. We aim to respond within 2 business days.